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Contact Patient Billing

Ways to contact us

There are several different options for contacting patient billing, please select the option that best fits your needs.

  • By Phone
  • By Email
  • In Person
  • By Mail

By Phone

Speak to a customer service representative anytime Monday to Friday from 8 a.m. to 5 p.m.

Central Texas (Temple/Killeen/Waco, Austin​/Round Rock, the Brazos Valley and the Hill Country)
Toll free number: 1.800.994.0371

North Texas (Dallas Fort-Worth Metroplex)
Local number: 214.820.3151
Toll free number: 1.800.725.0024 

By Email

Submit your questions using our online form.

In Person

Visit your financial counselor and learn more about your financial assistance options.

Visit your financial counselor and learn more about your financial assistance options.
Facility Address Contact Number
Baylor Scott & White Medical Center – Austin Oak Hill 5245 W. US 290 Hwy Service Road
Austin, Texas 78735
Financial Counselor: 512.654.2154
Main Admissions: 512.654.2154
Baylor Scott & White Medical Center – Buda 5330 Overpass Rd.
Buda, Texas 75093
Financial Counselor: 737.999.6432
Main Admissions: 737.999.6430
Baylor Scott & White All Saints Medical Center – Fort Worth 1400 Eighth Ave.
Fort Worth, Texas 76104
817.922.1174
Baylor Scott & White Continuing Care Hospital 546 North Kegley Road
Temple, TX 76502
254.724.9900
Baylor Scott & White Heart and Vascular Hospital – Dallas 621 N. Hall St.
Dallas, Texas 75226
214.820.0673
Baylor Scott & White Heart and Vascular Hospital – Fort Worth 1400 Eighth Ave.
Building A, 6th Floor
Fort Worth, Texas 76104
214.820.0673
Baylor Scott & White Medical Center –  Brenham 700 Medical Parkway
Brenham, TX 77833
979.337.5000
Baylor Scott & White Medical Center – College Station 700 Scott & White Drive
College Station, TX 77845
979.207.2157
Baylor Scott & White Medical Center – Grapevine 1650 W. College St.
Grapevine, Texas 76051
817.329.2698
Baylor Scott & White Medical Center –  Hillcrest 100 Hillcrest Medical Blvd.
Waco, TX 76712
254.202.9350
Baylor Scott & White Medical Center – Irving 1901 N. MacArthur Blvd.
Irving, Texas 75061
972.990.8327
Baylor Scott & White Medical Center – McKinney 5252 W. University Drive
McKinney, Texas 75071
469.764.1000
Baylor Scott & White Medical Center – Pflugerville 2600 E. Pflugerville Parkway
Pflugerville, Texas 78660
Financial Counselor: 512.654.6175
Main Admissions: 512.654.6166
Baylor Scott & White Medical Center – Plano 4700 Alliance Blvd.
Plano, Texas 75093
469.814.2312
Baylor Scott & White Medical Center –  Round Rock 300 University Blvd.
Round Rock, TX 78665
512.509.9150
Baylor Scott & White Medical Center –  Taylor 305 Mallard Lane
Taylor, TX 76574
Financial Counselor: 737.888.3104
Main Admissions: 737.888.3100
Baylor Scott & White Medical Center – Waxahachie 2400 N. I-35E
Waxahachie, Texas 75165
469.843.4000
Baylor Scott & White The Heart Hospital – Denton 2801 S. Mayhill Road
Denton, Texas 76208
469.814.4177
Baylor Scott & White The Heart Hospital – Plano 1100 Allied Drive
Plano, Texas 75093
469.814.4177
Baylor University Medical Center, part of Baylor Scott & White Health 3500 Gaston Ave.
Dallas, Texas 75246
214.820.3484
McLane Children's Scott & White Hospital –  Temple 1901 SW HK Dodgen Loop
Temple, TX 76508
254.724.9900
Scott & White Medical Center – Temple 2401 S. 31st St.
Temple, TX 76508
254.724.9900

 

By Mail

Send us your completed application along with your supporting documentation to:

Baylor Scott & White Health
ATTN: Financial Assistance Program Application
301 N. Washington Ave
Dallas, Texas 75246

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